Refund Policy for RachelDGreenwell.com
At RachelDGreenwell.com, we are committed to providing high-quality life coaching and online education services. We believe in the value of our programs and the positive impact they can have on your personal growth and development. Therefore, we have established the following refund policy to ensure clarity and fairness for all our customers.
No Refunds After 24 Hours of Utilization
1. Utilization Definition: We consider a product to be utilized once the customer has engaged with and ingested the content provided. This includes, but is not limited to, completing any lessons, modules, or activities associated with the purchased program.
2. 24-Hour Window: Customers have a 24-hour window from the time of purchase to request a refund. If you have not engaged with or utilized the content within this timeframe, you are eligible for a full refund.
3. Evidence of Engagement: If you have accessed, completed, or otherwise engaged with the content for more than 24 hours, we will not issue a refund. Evidence of utilization may include, but is not limited to, course completion records, lesson engagement, and any submitted assignments.
4. Requesting a Refund: To request a refund within the designated 24-hour period, please contact our customer service team at support@racheldgreenwell.com with your order details. We will process your request promptly.
5. Final Sale Items: Certain services or products may be marked as final sale and will not be eligible for refund under any circumstances. These items will be clearly indicated on the website at the time of purchase.
6. Policy Changes: RachelDGreenwell.com reserves the right to modify this refund policy at any time. Any changes will be reflected on our website, and it is the customer’s responsibility to review the policy periodically.
Thank you for choosing RachelDGreenwell.com for your life coaching and educational needs. We appreciate your understanding of our refund policy, which is designed to ensure a fair experience for all our clients. If you have any questions or concerns, please do not hesitate to reach out to us.
Contact Information:
Email: support@racheldgreenwell.com
Website: RachelDGreenwell.com and click “contact” tab
Last updated: 11-11-2016
